Privacy Policy

1. This privacy policy sets out how Truly Personal uses and protects information that you give when you use this website.

2. We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.

3. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.

4. Data we collect about you

We may collect the following information about you:

i) Your Name ii) Telephone Number iii) Email Address iv) Any postal addresses that you provide.

This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the contact us page on our online profile.

5. How we handle your data

We use this information for the following reasons:

i) Process any orders you make through our ecommerce platform ii) Improve our products and services iii) For marketing our products and services to you iv) For market research

6. We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.

7. Cookies

Cookies are small files which are placed on your computer's hard drive. Cookies help this website to analyse traffic and visitors and help our site respond to you as an individual.

We use traffic log cookies to identify which pages are being used on our site and analyse visitor behaviour through statistics. For more information, please view our cookies policy here.

8. Links to other websites

You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site.

9. Controlling your information

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

10. You are responsible for your own account security and password. We cannot be made responsible for misuse of your account if you do not protect your password.

11. Our website checkout uses the highest level of security available for online shopping. Personal information is securely encrypted by a 128-bit Secure Sockets Layer (SSL). This stops your information from being taken by anyone else.

You can see this is working by looking for the padlock sign on your web address bar during check out.

12. We offer an email newsletter and we may use your data for marketing reasons. You can opt-out at any time by using the 'unsubscribe' link at the bottom of any email.

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